"ENERPAK.CA" & "WHENG.CA" Conditions of Use Content

WH MECHANICAL ENGINEERING INC.

Last updated: Nov. 06, 2023

Welcome to www.enerpak.ca.  This website is owned by WH Mechanical Engineering Inc. (Ontario Corporation No. 002261851). The company owns the following two trade names: "ENERPAK" & "WH Engineering '', and operates two websites: "Enerpak.ca" and "www.wheng.ca".  When you visit or shop at enerpak.ca, "www.wheng.ca" _WH Engineering provides technical support for all products sold through "enerpak.ca".

"ENERPAK.CA" & "WHENG.CA" provide services subject to the following conditions.

By using "ENERPAK.CA" & "WHENG.CA" Services, you agree to these conditions. Please read them carefully.

PRIVACY

“ENERPAK” & “WH Engineering” follow all ten principles of the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada. By continuously using "ENERPAK.CA '' & "WHENG.CA '' services, we have your consent to collect your personal information: such as name, email address, phone number, shipping address etc... We automatically collect and store these types of information about your use of  "ENERPAK.CA" & "WHENG.CA", including information about your interaction with content and services available through "ENERPAK.CA" & "WHENG.CA". Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses "ENERPAK.CA" & "WHENG.CA" . We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. 

Collecting and keeping above information is for better offering our services to you only. It will never be disclosed to any other third party without your consent, except for the shipping information to our courier(s) for product delivery only.

"ENERPAK.CA" & "WHENG.CA" do not retain your credit card information, or paypal account details, when you pay by credit card or paypal account.

ELECTRONIC COMMUNICATIONS

When you use any "ENERPAK.CA" & "WHENG.CA" Service, or send emails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as emails, texts, mobile push notices, or notices and messages on this site or through "ENERPAK.CA" & "WHENG.CA", and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included in or made available through "ENERPAK.CA" & "WHENG.CA", such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of "ENERPAK.CA" & "WHENG.CA", and protected by Canadian and international copyright laws. The compilation of all content included in or made available through any "ENERPAK.CA" & "WHENG.CA" Service is the exclusive property of "ENERPAK.CA" & "WHENG.CA" and protected by Canadian and international copyright laws.

TRADEMARKS

ENERPAK trademark is formalized in Canada.

PATENTS

Solar Charge Maximizing Controller patent is pending.

YOUR ACCOUNT

You may need your own ENERPAK.CA account to use certain Enerpak.ca Services, and you may be required to be logged in to the account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. 

RISK OF LOSS

Risk of loss and title for items purchased from Enerpak.ca pass to you upon our delivery to the carrier or, if such items must cross an international border, then risk of loss and title pass to you when they clear customs in your destination country.

RETURNS, REFUNDS AND TITLE

By placing the online order, you agree that Enerpak.ca needs to charge the product packaging fee, and delivery fee. Alway contact us before returning the products. We may need to charge a restocking fee. You would need to pay for your own shipping fee should you decide to return the products to our warehouse.  Enerpak.ca does not take title to the returned items until the item arrives at our warehouse. If we receive items that do not meet the requirements of our return policies, including items returned past the eligible return window, opened items or damaged items, we may issue a partial refund. 

REFUNDS PAYMENT

The refund payment may only be made through the original payment channel.  

PRODUCT DESCRIPTIONS

Enerpak.ca attempts to be as accurate as possible. However, Enerpak.ca does not warrant that product descriptions or other content of any Enerpak.ca Service is all accurate, complete, reliable, current, or error-free. If a product offered by Enerpak.ca itself is not as described, your sole remedy is to return it in unused condition.

PRODUCT CLASSIFICATION

The product is defined as Class 7 products according to Nice Class Edition 11. It is stated as “solar-powered electricity generator, namely, solar charge maximizing controller that is compatible with other MPPT solar charge controllers”. There is no battery inside the product. None of any electrical or electronic components inside the product is energized during the shipment.

PRODUCT CERTIFICATION

The solar charge maximizing controller is certified by LabTest for installation in Canada. It is the duty and obligation of the customers and the electrician or electrical contractor who will install the product and its system to ensure the solar charge controller will be installed according to the local electrical code and the electrical rules of local Authority Having Jurisdiction. An electrical box or enclosure may be required to enclose the solar charge maximizing controller according to the rules of some AHJs.

INTERNATIONAL SHIPPING ADDRESS OUTSIDE CANADA

It is the customer's responsibility to pay for any of the destination country's customs charges, duties, or taxes. These must all be paid in order for customs to release the shipment after it arrives.

ENERPAK PRODUCT WARRANTY

Enerpak offers a five years warranty for all our solar charge maximizing controller products sold by ENERPAK, starting the date when the product was shipped. 

For all other products manufactured by the other manufacturers and sold through ENERPAK.CA website. The warranty policy from the specific manufacturer governs.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

ALL THE INFORMATION, CONTENT, MATERIALS, PRODUCTS AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE "ENERPAK.CA"AND "WHENG.CA" IS ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. "ENERPAK" AND "WH ENGINEERING" MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ENERPAK AND WH ENGINEERING OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING NON STAMPED DRAWINGS) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE ENERPAK.CA AND WHENG.CA SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE ENERPAK.CA AND WHENG.CA SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY LAW, "ENERPAK.CA" AND "WHENG.CA" DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. "ENERPAK.CA" AND "WHENG.CA"  DO NOT WARRANT THAT THE "ENERPAK.CA" AND "WHENG.CA" , INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING NON STAMPED DRAWINGS) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH "ENERPAK.CA" AND "WHENG.CA" .

TO THE FULL EXTENT PERMISSIBLE BY LAW, "ENERPAK.CA" AND "WHENG.CA" DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. "ENERPAK.CA" AND "WHENG.CA" DISCLAIMS ALL WARRANTIES THAT THE ELECTRONIC COMMUNICATIONS SENT FROM "ENERPAK.CA" AND "WHENG.CA"  ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, "ENERPAK.CA" AND "WHENG.CA" WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY "ENERPAK.CA" AND "WHENG.CA"  SERVICE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING NON STAMPED DRAWINGS) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH "ENERPAK.CA" AND "WHENG.CA", INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

APPLICABLE LAW

By using "Enerpak.ca", you agree that the Canadian federal or provincial law is applicable, should there be any dispute between you and the Enerpak.ca might arise. The Canadian federal or provincial law, principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Enerpak.ca.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. 

OUR ADDRESS

WH Mechanical Engineering Inc.

7030 Woodbine Ave., Unit 500, 

Marham, Ontario L3R 6G2

https://www.enerpak.ca & https://www.wheng.ca